Privacy Policy
Last updated: November 11, 2026
Skillful Hands Handyman Services LLC ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect information gathered through our website (https://skillfulhandshandymanservices.com), forms, phone calls, chat and SMS communications.
Information We Collect
We may collect the following information when you contact us or request services:
- Name
- Phone number
- Email address
- Service address
- Description of requested services
- Photos or messages voluntarily provided via SMS, phone, chat, or website forms
- Recordings and transcripts of phone calls answered by our AI assistant
How We Use Your Information
We use your information strictly to:
- Respond to service requests and inquiries
- Schedule appointments and estimates
- Send appointment confirmations, estimates, deposit links, and invoices
- Communicate about active or requested handyman services
- Improve customer service and operations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Sharing With Service Providers
This website and phone line operate as a live demonstration of home-service automation by Elevanta Labs. To complete the work you request, we may share your name, phone number, service address, job description and photos with an independent local subcontractor ("partner pro") who performs the job. Partner pros may use this information only to contact you about and complete your request. We do not sell your information, and we do not share it with anyone for their own marketing.
Mobile Information and SMS Consent
No mobile information will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. All categories of information described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS Communication
If you opt in to SMS communications by checking the SMS consent checkbox on our Request a Quote form, you may receive service-related text messages including appointment confirmations, scheduling updates, estimates, and invoices. SMS consent is optional and is not required to receive our services.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP to opt out of SMS messages at any time.
- Reply HELP for help.
We do not send marketing blasts or promotional messages. We do not use purchased contact lists. All SMS messages are one-to-one communications related to your service request.
Data Protection
We take reasonable measures to protect your personal data from unauthorized access, alteration, or disclosure. Your information is stored securely in our CRM system and is accessible only to authorized personnel.
Your Rights
You may request access, correction, or deletion of your personal information at any time by contacting us. You can unsubscribe from SMS communications by replying STOP to any message or by contacting us directly.
Third-Party Services
We use third-party platforms to operate our business, including GoHighLevel (customer relationship management, AI assistant, calendars, and messaging), Twilio (SMS and voice delivery), Stripe (deposit and invoice payments), Cloudflare (website hosting), and Telegram (internal notifications to our team about new requests and bookings). These providers process data on our behalf under their own privacy policies and are contractually committed to data protection. We do not authorize these providers to use your information for their own marketing purposes.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Information
Skillful Hands Handyman Services LLC
Phone: (321) 320-6655
Email: info@skillfulhandshandymanservices.com
Website: https://skillfulhandshandymanservices.com
Please also review our Terms of Service.